How And Why We Collect Information

When you access the Website, www.dentiz.com will learn certain information about you during your visit. www.dentiz.com will collect your information in order to record and support your participation in the activities you select. If you register, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services.

As a visitor to this www.dentiz.com you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.

If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by www.dentiz.com on this Website, we will automatically enroll you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to marketing@dentiz.com requesting to unsubscribe from future emails.

If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe any time. We include an "unsubscribe" link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to marketing@dentiz.com requesting to unsubscribe from future emails.

Mobile Application Privacy

In addition to our website, Dentiz operates a mobile application available on iOS and Android platforms ("the App"). When you use the Dentiz mobile application, we collect additional information necessary to provide you with enhanced dental care management services.

Personal and Health Information Collected Through the App

When you register and use the Dentiz mobile application, we collect and process the following categories of information:

• Account Information: Full name, email address, phone number, date of birth, and password (securely encrypted)
• Dental Health Data: Appointment schedules, treatment history, dental practice information, and invoice records
• Communications: Messages exchanged between you and your dental practice through the in-app chat feature
• Authentication Data: If you choose to sign in with Google or Apple, we collect your name, email, and unique identifier from those services

Device Permissions and Technical Data

To provide full functionality of the App, we may request access to certain device features. You can control these permissions through your device settings at any time:

• Camera Access: Used exclusively for scanning QR codes provided by your dental practice during registration. No photos are stored or transmitted.
• Microphone Access: Used only when you choose to use voice-to-text input for chat messages. Audio is processed on-device and not stored.
• Speech Recognition: Converts your voice into text messages when you use the voice input feature in chat.
• Push Notifications: We collect a unique device token (Firebase Cloud Messaging token) to send you appointment reminders, practice messages, and other important notifications. You can disable notifications at any time in your device settings.
• Device Information: We automatically collect device type, operating system version, app version, and unique device identifiers for technical support, security, and service improvement purposes.

Third-Party Services in the Mobile App

The Dentiz mobile application integrates with the following third-party services to provide enhanced functionality:

• Firebase (Google): Used for push notifications, app analytics, and crash reporting. Firebase may collect device information and app usage data. View Google's privacy policy at https://policies.google.com/privacy
• Google Sign-In: If you choose to sign in with Google, we receive your name, email address, and profile picture from Google. We do not access your other Google account data.
• Sign in with Apple: If you choose to sign in with Apple, we receive your name and email address (or a private relay email) from Apple. We comply with Apple's privacy requirements.

Data Security in the Mobile App

We implement industry-standard security measures to protect your information in the mobile application:

• All data transmission between the app and our servers is encrypted using SSL/TLS protocols
• Authentication credentials are stored securely on your device using encrypted storage
• We do not store credit card information in the mobile app
• Access to your health information requires authentication
• You can delete your account and all associated data by contacting your dental practice or emailing dp@dentiz.com

Your Rights Regarding Mobile App Data

You have the following rights regarding your mobile app data:

• Access: Request a copy of your personal and health data
• Correction: Update or correct inaccurate information through the app or by contacting your dental practice
• Deletion: Request deletion of your account and associated data
• Opt-out: Disable push notifications or delete the app at any time
• Data Portability: Request your data in a machine-readable format

To exercise any of these rights, please contact our data protection officer at dp@dentiz.com

Children's Privacy and the Mobile App

The Dentiz mobile application is not intended for use by children under 18 years of age without parental consent. If you are a parent or guardian and become aware that your child has provided us with personal information without your consent, please contact us at dp@dentiz.com

Information You Provide To Us

www.dentiz.com provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website.

We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see our email policies below.

Information We Collect Through Automatic Data Collection Technology

As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

We are the sole owner of information collected on this Website (including any metadata). We collect information only as necessary to fulfill the purposes set forth in this privacy statement and we will only use this information as described in this privacy statement. We may combine any or all of this data with other information we collect about you.

We acknowledge your ownership rights. We will never sell or rent your information to anyone without your permission and will never use your information or content for any purpose other than as described here.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.

All e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Our emails provide users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

Security and Privacy

We employ reasonable technical, administrative and physical safeguards to protect the confidentiality and security of your personal information.

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

The Company may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, the Company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Tracking Technologies

Technologies such as cookies, pixels, beacons, tags and scripts are used by the Company. These technologies are used in many ways, including advertising, sales and marketing, analyzing trends, administering and improving our Website, tracking users’ movements around the Website (including point of entry), gathering demographic information about our user base, measuring the success of a particular marketing campaign, providing improved customer service, providing more relevant content, and providing users with a customized experience.

The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.​

Online Advertising

We partner with third parties to either display advertising on our Website or to manage our advertising on other sites. Our third party partners may use technologies, such as cookies, to gather information about your activities on our Website and other sites in order to provide you with advertising based upon your browsing activities and interests.​

Access to Personal and Storage of Information

We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to access it and make corrections to it.

Children

Our Website and our products and services are not directed to persons under 18. We do not knowingly collect personal information from children under 18.

Notification of Changes

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change this privacy statement in any way, we will notify you here or by email so you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Contact Us

The Company welcomes your questions or comments regarding the Privacy Policy: marketing@dentiz.com

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